This page contains troubleshooting guides for known problems with TanvasTouch displays and software. If your problem is not solved by these guides, please file a support ticket.
There Are No Textures On The TanvasTouch Display
If you are unable to feel haptics on your TanvasTouch display, try following these guides:
The TanvasTouch Engine Is Not Starting
If the TanvasTouch Engine is not starting, its configuration data may have been corrupted. Try following the Reset Engine Configuration Data guide.